DISCOVER AUSTRALIA 13N - 2024

Tour code: AU13-01-(2024)

13N / 14D

In Australia, fun is guaranteed no matter where you travel. From the Great Barrier Reef to the Outback, Australia has a wide variety of breathtaking natural attractions to offer visitors. With Neem Holidays, you're guaranteed to make a lifelong memory you'll cherish. Neem Holidays is here to provide you with an unforgettable holiday. In Australia, there's truly something for everyone.

Tour Theme

  • Sightseeing
  • Family
  • Honeymoon

Day Wise Itinerary

Day
01

Arrival

Welcome to Melbourne, the Sports capital of Australia. Upon arrival, transfer to the hotel (standard check-in time is 1500 hrs).
Overnight stay at hotel in Melbourne.
Note: Indian Dinner

  • Transfer
  • Dinner
  • Hotel Stay
Day
02

Melbourne (City Tour)

After breakfast, proceed for the orientation city tour of Melbourne – photo stop at the Melbourne Cricket Ground (MCG) from outside; drive pass St. Patrick Cathedral, Town hall, Parliament house, Captain Cook cottages and Fitzroy gardens. Later proceed to Philip Island, to witness the elegant and world’s smallest Penguins, that walk to the shores in a parade, a not to miss event. (timing may vary as per season)

Overnight stay at hotel in Melbourne. 

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
03

Melbourne (Great Ocean Road)

After breakfast, we drive through one of the world’s most beautiful and naturally maintained destinations – The Great Ocean Road. As we drive, get a glance of the 12 Apostles, Shipwreck Coast and Port Campbell National park.

Overnight stay at hotel in Melbourne.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
04

Melboune - Albury - Canberra

After breakfast, check out & drive to Canberra. Enroute visit Albury and later continue to Canberra – The capital of Australia. The site of Canberra was selected for the location of the nation’s capital in 1908 as a compromise between rivals Sydney and Melbourne, Australia’s two largest cities. Upon arrival, after hot Indian dinner, check in at your hotel.

Overnight stay at hotel in Canberra.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
05

Canberra

After breakfast, enjoy orientation city tour of Canberra. Start by visiting Mt Ainslie - paved observation deck with panoramic vistas & information plaques detailing distant landmarks. Then visit New Parliament House, Royal Australian Mint & drive through Australian National University campus.

Overnight stay at hotel in Canberra

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
06

Canberra - Sydney

After breakfast, check out from the hotel. Today fasten your seat belts and enjoy the Grand Pacific Drive to Sydney.
Upon arrival, enjoy a photo stop at the world’s most iconic landmark – The Sydney Opera House, followed by visit to Bondi beach. Later enjoy the orientation tour covering Harbour Bridge, Eastern suburb and stroll around the Darling Harbour.

Overnight stay at hotel in Sydney.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
07

Sydney

After breakfast, proceed for a day trip to “BLUE MOUNTAIN”. Today we drive via beautiful Katoomba village & experience the Blue Mountain (also known as three sisters) and discover Spectacular views of dense eucalyptus forest & wilderness tour –the Scenic world with 52 degree inclined train ride deep down the valley with other two rides-cable ride & sky walk (multiple times), also walk to the echo point & exchange dialogues with the nature & educate about the aboriginal ages.

Overnight stay at hotel in Sydney.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
08

Sydney - Coffs Harbour

After breakfast at the hotel, check-out and drive to Coffs Harbour – known for its beaches and the Big Banana monument and amusement park. Upon arrival, check in at your hotel post dinner.

Overnight stay at hotel in Coffs Harbour.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
09

Coffs Harbour - Gold Coast

After breakfast at the hotel, check-out and visit The Forest Sky Pier, a spectacular architectural feature providing the panoramic views over the Coffs Coast and Hinterland. Later, drive to Gold Coast – a metropolitan region south of Brisbane on Australia’s east coast. It's famed for its long sandy beaches, surfing spots and elaborate system of inland canals and waterways. It’s also home to theme parks such as Dreamworld, Sea World and Wet’n’Wild. Inland, hiking trails crisscross Lamington National Park’s mountain ridges and valleys, home to rare birds and rainforest.

Overnight stay at hotel in Gold Coast.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
10

Gold Coast

After breakfast, proceed to Gold Coast’s amazing water park, “The Sea World”. You can see dazzling and dare-devil stunts by the park's international ski team. See the highly trained dolphins and sea lions perform in circus-like acts. Also see the Sharks from both above water & underwater at "Shark Bay". Later enjoy a magical experience flying over the Gold Coast on a tour with Sea World Helicopter.
Overnight stay at hotel in Gold Coast.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
11

Gold Coast - Cairns

After breakfast, check out from Gold Coast & proceed to the airport to board your flight for Cairns. Upon arrival, transfer to your hotel & in the evening, you can take a walk at Cairns Esplanade Lagoon.

Overnight stay at hotel in Cairns.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
12

Cairns

After breakfast, proceed for BIG CAT GREEN ISLAND CRUISE, where a host of activities awaits you. You may also try scuba diving & under sea walk on your own. After a fun-filled day, return back to hotel.

Overnight stay at hotel in Cairns.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
13

Cairns

After breakfast, get ready for an adventure day trip to experience the Skyrail Rainforest Cableway, which is a 7.5 km scenic cableway running above the Barron Gorge National Park, in the Wet Tropics of Queensland’s World Heritage Area.

Overnight stay at hotel in Cairns.

  • Continental Breakfast
  • Sightseeing
  • Lunch
  • Indian Dinner
  • Hotel Stay
Day
14

Departure

After breakfast at the hotel, check-out and transfer to airport for departure back home as the tour ends.
Meals: Continental Breakfast

  • Continental Breakfast
  • Transfer
  • Flight

Hotel Info

Inclusion & Exclusions

  • Return Economy class Airfare [Ex. BOM, DEL, MAA, BLR, HYD, AMD]
  • Domestic Airfare (if any)
  • Hotel Accommodation in 3* hotels
  • Meals: Continental Breakfasts, Lunches & Indian Dinners
  • All transfers & entire road journey & site seeing by super deluxe air-conditioned luxury coach
  • Sightseeing as per itinerary
  • Insurance Up to 59 years only
  • VISA
  • Service of Tour Manager
  • GST
  • TCS
  • TIPS [AUD 3 per person per day = 3*14 = AUD 42 per person]

Availability

MONTH Departure Dates
Nov 24
  • 12
Dec 24
  • 11

Departure & Cost

Step 1 - Select Departure Month

Step 2 - Select Departure Date

Step 3 - Define Number of Travellers

Step 4 - Select Tour Type

Particulars No. of Traveller
Adult (12 yrs+) (DBL/TRPL sharing)
Child with Bed
Child Without Bed
Infant (0-2 yrs)
Single
Enquire

Easy Cancellation

But we actually don't want you to see this - We believe you deserve holidays..

Cancellation done by/ for/ due to:

A. Guest cancels the tour due to any personal reason:

  1. After booking guest may have any personal reason like non sanction of leave, exam postponement, illness, family emergency etc. which leads to cancellation of their tour/ package.
  2. Date of the cancellation request email sent by the guest (unless decision withheld or changed), will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.           

B. Considering the safety of the tourists, Neem Holidays Pvt. Ltd. is compelled to postpone/ reschedule the tour under force majeure situation or due to uncontrollable factors at the destination, however guest/s do not wish to continue and cancel the tour:

  1. Neem Holidays Pvt. Ltd. reserves the right to cancel/ postpone/ re-schedule any tour under force majeure situation like natural calamity, epidemic, pandemic, terrorist activities, political unrest, curfews, local riots, government orders etc. or uncontrollable factors like airline operation/ schedule change, disruption due to political/ sports/ local/ VIP event etc. at the destination considering the safety of the tourists.
  2. Under any such force majeure situation/ uncontrollable factors, no refund - fully or partially will be applicable. As refund is not applicable, guest will be required to choose the next possible future date of the same tour. If there is any price difference for the future tour, guests will have to pay the same before the tour departure.
  3. To reschedule the tour in force majeure situation/ uncontrollable factors, Neem Holidays Pvt. Ltd. will send the request to all the concerned associates like airlines, hoteliers, transporters etc. for their cooperation and assistance in postponement of the services. In case these associates are not in a positon to consider the request, then actual cancellation charges may apply.
  4. If guest wants to change the destination, then decision will depend on the cooperation of the associates like airlines, hoteliers, transporters etc. Such a decision will require time and will be given as early as possible. If the selected tour’s price is more, then guest will have to pay the difference before the tour departure. In case the tour price is less, then the remaining amount will be kept in a credit shell with Neem Holidays Pvt. Ltd.. No refund is applicable for the credit shell.

C. Guest cancels the tour due to non-acceptance of change in itinerary/ service:

  1. For the betterment of the itinerary or under unforeseen situation, Neem Holidays Pvt. Ltd. reserves the right to add/ delete/ exchange the sightseeing place/s or any other service and on this ground guest will not be able to withdraw from the tour.
  2. In this case if the additional sightseeing or service requires extra charge then it will have to be paid by the guest.
  3. If any guest is not willing to accept the said change, then guest will have to cancel the tour and cancellation charges as per the Cancellation Policy will be applicable.

D. Deemed Cancellation - Guest’s booking stands cancelled due to visa rejection/ delay:

  1. Rejection/ delay of visa will lead to deemed cancellation and the booking will stand cancelled without any intimation or confirmation from the Guest.      
  2. Visa rejection date will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
  3. Guest can re-apply by paying additional visa charges, however granting of visa is at the discretion of the respective Consulates and Neem Holidays Pvt. Ltd. will not be responsible for the same.
  4. If visa is not granted even for the second time, the cancellation charge will be based on the date of the rejection of the second visa application.
  5. If no intimation of visa (granted/ rejected) is received from the respective consulate/ embassy before the tour departure, then it is considered as deemed cancellation and cancellation charge will be applicable.
  6. In case of ‘group booking’, if visa of an individual in a group is rejected or delayed and the rest of the group cancels the tour then cancellation charges as mentioned in the Cancellation Policy shall be applicable to the entire group.
  7. When visa is received from consulate, it’s copy is sent to the guest via email by Neem Holidays Pvt. Ltd., however sometimes consulates dispatch the passports directly to the guest’s residence. In both the cases it is the responsibility of the guest to check the visa sticker/visa copy and verify that the personal details and visa validity is accurate. Due to any incorrect details, if the immigration office does not allow the guest to leave or enter the country, then Neem Holidays Pvt. Ltd. will not be responsible for any refund / losses / consequences.
  8. In certain cases, where air ticket/ visa is processed more than 91 days in advance, there along with regular tour cancellation charges, additional actual charges on account of air/visa fees will be applicable.

E. Deemed Cancellation - Guest’s booking stands cancelled due to the non-payment of partial/ full tour price:

  1. Guest is required to pay full tour price at the time of booking/ 60 days/ 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame, then Neem Holidays Pvt. Ltd. reserves the right to cancel the booking without any written notification from the guest and forfeit the paid amount.
  2. In such case, Neem Holidays Pvt. Ltd.’s cancellation notice date will be treated as the deemed cancellation date and cancellation charges will apply as per the Cancellation Policy.

F. Deemed Cancellation - Guest’s booking stands cancelled due to ‘No show’ or absence on Day 1 of the tour:

  1. If any guest fails to join the tour on day one, it is termed as ‘No Show’ and will be treated as deemed cancellation and no refund will be applicable.
  2. All services will stand cancelled and 100% cancellation charges will be applicable, unless the guest notifies Neem Holidays Pvt. Ltd. about joining the same tour later at their own expense.

G. Deemed Cancellation - Guest’s tour stands cancelled due to discontinuation from ongoing tour:

  1. If Guest discontinues/ terminates the tour for any personal reason, it is termed as deemed cancellation and no refund will be applicable.
  2. Neem Holidays Pvt. Ltd. team will assist the guest to book the required services, however all expenses for the same will have to be paid by the guest immediately in advance.

H. Single (Solo) Guest sharing a room with other guest, cancels the tour:

  1. Single guest should ideally book on speciality tours such as Women's Special/ Seniors Special/ Adventure Special etc., where Neem Holidays Pvt. Ltd. guarantees a room partner and guest saves on the single occupancy charge.
  2. If a single guest is travelling alone on a regular tour, then s/he will have to pay single occupancy charge. If s/he gets a room partner for the tour and shares the twin/ double room for all tour days, then the single occupancy charge will be refunded to the guest within 10 working days of tour completion.
  3. In case of cancellation by one of the room sharing partners, no refund of single occupancy charge is applicable.

I. In all the above situations, the following cancellation charges will be applicable:

Cancellation received number of days prior to Tour Departure

Cancellation Fee applicable on Net Tour Price (per person)

D-01 to 30

100%

D-31 to 60

50%

D-61 to 90

25%

D-91 to 365

Cancellation of the booking amount and the remaining amount as a credit note.

J. The above cancellation charges include various direct and indirect expenses incurred for preparation and operation of the tour.

K. Neem Holidays Pvt. Ltd. is not liable to give any details or bifurcation of the tour price or the cancellation charge.

L. Any refund payable to the guest as per the Cancellation Policy will be paid within 10 working days of receiving the final confirmation of cancellation request from the guest.

31. Cancellation of the tour by Neem Holidays Pvt. Ltd.:

  1. Neem Holidays Pvt. Ltd. reserves the right to cancel any group tour/ package due to any operational reason or inadequate participation of the guests required to operate a group tour. In such case, cancellation of tour shall be communicated to the guest on their registered email/ telephone/ sms.
  2. Neem Holidays Pvt. Ltd. will not be liable to pay any interest on the tour amount paid by the guest.
  3. Neem Holidays Pvt. Ltd. owes no responsibility for any additional expense related to any other arrangements made by the guest on their own.
  4. A guest willing to take any other tour can do so in consultation with the respective Travel Advisor. Excess / short payment, if any for the new tour will be refunded/ collected, to/ from the guest.

32. Right of Admission and Termination:

  1. Neem Holidays Pvt. Ltd. reserves the right to deny any booking or cancel the accepted booking of any guest without divulging any reason or giving any justification.
  2. Neem Holidays Pvt. Ltd. reserves the right to terminate the tour of any guest while on tour if the guest does not follow the group tour decorum or misbehaves/ create nuisance to the co-passengers/ Tour Manager/ coach captain/ local citizens/ officials etc. Under such circumstance guest will have to make arrangements for their return travel on their own and no refund is applicable.        
    1. Transfer of Tour:
  3. If guests wish to transfer their original tour to a new tour for any reason, then such transfer is treated as cancellation of the original tour and hence a fresh booking of the new tour has to be made. Cancellation charges will apply on the net tour price of the original tour. For the new tour, prevailing tour price and discounts will be applicable.
  4. If guests wish to transfer the tour, they will have to communicate in writing to the Travel Advisor. Such requests will be accepted subject to availability.
    1. Merging of Tours:
  5. Neem Holidays Pvt. Ltd. reserves the right to merge two or multiple tours when there is inadequate participation of the guests in a single tour or for any operational reason. Seat allocation in the coach will happen as per the booking date priority of the merged tours.
    1. Refund:
  1. Neem Holidays Pvt. Ltd. reserves the right to determine the quantum of refund payable to the guest in case of cancellation, transfer or amendment of the tour. Refund is calculated on the basis of various factors such as the cancellation date, reduction in tour capacity, contractual agreement and cancellation policies of associates like airlines, hoteliers, transporters etc. The decision given by Neem Holidays Pvt. Ltd. on the quantum of refund according to the Cancellation Policy.
  2. As per GOI regulations any refund from Neem Holidays Pvt. Ltd. for both, Indian or International tours will be paid only in Indian rupees by A/C payee cheque/ NEFT/RTGS, even if guest has made the tour payment partly or fully in foreign currency.
  3. Refund is always processed in the name of the family head marked on the booking form or in case of ad-hoc/corporate group it may be in the name of the institution/company who has made the payment on behalf of the group.
  4. Neem Holidays Pvt. Ltd. is not liable to pay any interest on the tour amount paid by the guest/s.
  5. Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
  6. Tax Collected at Source (TCS) for international tours is non-refundable as it is deposited with the income tax department and recorded on guest’s registered PAN. TCS once paid cannot be reversed, however can be claimed by the guest while filing their annual Income Tax Returns.
  7. In case of force majeure/ uncontrollable situation Neem Holidays Pvt. Ltd. reserves the right to levy non-refundable ‘tour transfer charge’ or ‘service charge’ for standalone service. 
  8. For FIT/Customized packages, Holiday Design Fee charged at the time of enquiry is non-refundable in case guests do not book the holiday with Neem Holidays Pvt. Ltd..
  9. When tour price includes visa fee and if consulate/ VFS/ embassy procedure requires visa fee payment directly by the guest, then visa fee reduction will be given at the time of booking or will be refunded within 7 working days of submission of visa payment receipt by the guest.
  10. When tour price includes visa fee and guest holds a valid visa for the tour, they are required to submit the visa copy at the time of booking to avail the reduction of the visa fee. In case of unforeseen circumstances if tour reschedules then guest will have to get the visa done according to the new schedule and bear the costs of the same.

Travel Tips

PAYMENT SCHEDULE:

  • Booking amount = INR 200,000/- per person to confirm the booking
  • Balance amount to be cleared 60 days prior to start date of the tour.

IMPORTANT NOTES:

  • No name change allowed after booking.
  • Minimum booking amount is INR 2,00,000/- per person.
  • Booking Amount will be non-refundable once booked.
  • PAN card is mandatory to be given at the time of Booking of every passenger above 18 years, travelling outside India.
  • Universal standard check-in time is 1500 hrs & check-out time is 1000 hrs. All hotel stays will strictly follow these timings and passengers need to comply with the same.
  • Early check-in and/or late check-out will not be possible.
  • If tour get cancelled due to Covid Protocols or any Government restrictions, then cancellation charges would be waived off and credit note will be given to be utilized in future.
  • Itinerary might be reroute as per flight schedule

General advisories regarding your baggage & Bus travel
Only the two pieces of Check In & Hand Baggage (1 pc each) permitted to be carried in the Bus during travel. If any guest wishes to carry additional baggage on board which is not compliant with the permissible limits it’s at discretion of baggage space in the bus subject to availability. Hence would request all guest to fellow the above strictly and avoid inconvenience to other co passengers on Board.
The turn round for breakdown of bus on tour is minimum of 3hrs to 4hrs

Lunch and Dinner on 1st and last day of the tour are provided by Neem Holidays in case the flight reaches the stipulated destination in morning before 10 am or leaves destination at night after 11pm respectively.

 

DISCOVER AUSTRALIA 13N - 2024

Tour code: AU13-01-(2024)

13N / 14D

  • Head Office
  • 506, 5th Floor, De-Elmas Co-Op Soc, Sonawala Cross Road Number 2, opposite Ginger Hotel, Sonawala Industrial Estate, Goregaon, Mumbai, Maharashtra 400063. INDIA
  • Branch Office
  • Sunny Pride, Office No-401, 4 th Floor, Near Z Bridge, Off J M Road, Deccan Gymkhana Pune - 411004
  • Mobile :
    +91 8007887143 & +91 9404519750

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