Almaty, Kazakhstan's largest metropolis, is set in the foothills of the Trans-Ili Alatau mountains. It served as the country's capital until 1997 and remains Kazakhstan's trading and cultural hub. Landmarks include the Central State Museum, displaying thousands of historic Kazakh artifacts

Tour Theme

  • Sightseeing
  • Family

Day Wise Itinerary

Day
01

WELCOME TO ALMATY, KAZAKHSTAN!

Welcome to Almaty – City of a thousand colours! After clearing custom & immigration procedures followed by baggage collection, you will be met by your English-speaking guide in the arrival’s hall.
Welcome to your hotel & check-in to your room. 

Overnight stay at a hotel in Almaty

  • Flights
  • Hotel Stay
  • Sightseeing
  • Dinner
Day
02

SHYMBULAK SKI RESORT 

After breakfast, visit the Shymbulak Ski resort – Level 3 via Gondola
In just 1 hour, you can get from Almaty city center to its highest point (3200 meters) and drink coffee in the highest bar in the CIS using 3 tier world-class Gondola. 
On Shymbulak, you can have a great time even if you can’t ski or snowboard. An all-day entertainment for the whole family is provided by cafes and restaurants with excellent cuisine, an observation deck with powerful binoculars that rotate 360 degrees and a playground. For those who want to enjoy the mountain silence and admire the snowy slopes, the resort offers high-class hotels and various kinds of adventure activities such as Zip Lining, Paragliding, Horse riding etc. at your own cost. Enjoy lunch in Shymbulak and then proceed to your hotel for 2 hrs relaxation.
Panfilov &Arbat walking tour. Evening walk around Panfilov promenade. The promenade which overlooks the Kazakh Opera & Ballet theatre is lined with small shops, eateries, and cafes & beautiful lights. You will enjoy hearing many local musicians singing songs & playing local musical instruments. The tour will end on Arbat street with lots of shopping outlets and street entertainment. 

Overnight stay at a hotel in Almaty

  • Breakfast
  • Sightseeing
  • Lunch
  • Dinner
  • Hotel Stay
Day
03

PANFIOV PARK & ZENKOV CATHEDRAL|KOKTOBE 

After breakfast, we go to Almaty city tour Explore the city of Almaty by quickly getting acquainted with discovering major areas of interest – During this introductory tour, you will visit the First President Park, Republic square, State Opera and Ballet Theatre, museums at the Academy of Sciences, Abay Square, Kazakhstan Hotel, Palace of the Republic. 
Panfilov Park &Zenkov Cathedral - The Park is named and dedicated to the Panfilov Heroes who were 28 soldiers of an Almaty Infantry. Their memories are etched at the fearsome war memorial east of the Zenkov Cathedral which depict soldiers from all 15 soviet republics on the map of USSR. The Park is lush green area and it’s a good place to sit, rest, relax and see the bustling sights of the city.
"Zenkov Cathedral", is one of the most beautiful, magnificent, and architectural monuments of the city of Almaty with the height of 56 meters and is in the green Panfilov Park of Almaty. A. Zenkov had supervised the construction of this cathedral in the early 19th century and legend goes that it was built without a single nail. But unfortunately, it’s not true. Although the design is remarkably unique but it’s because of the advanced technological expertise of that time.
After lunch 2 hrs relaxation at your hotel and then visit to KokeTobe Hill, KokTobe is the highest point in the city of Almaty standing on a 1100 m hill at the south-east edge of the city. It is worth a visit to KokTobe because of its panoramic view of the city from all directions. To reach the KokTobe hill, one should take a cable car ride which starts near Hotel Novotel and goes over some of the oldest parts of Almaty and the magnificent fruit growing gardens. Once you reach the KokTobe hill, you would see the famous 372 m high TV Tower which is visible from far and offers great views of the mountains and the city plus many attractions at the top including many restaurants serving cuisines from across the globe.

Overnight stay at a hotel in Almaty.

  • Breakfast
  • Sightseeing
  • Lunch
  • Dinner
  • Hotel Stay
Day
04

GREEN BAZAAR + RAKHAT CHOCOLATE SHOP 

If you are among these, who don’t like to go to a mall and prefer the outdoor market among fresh air and belong to the old-school shopping type, then without wasting any time, head straight towards the Zelyony Bazaar located close to the Panfilov Park in Almaty. Also, known as the Green Market, this market is your typical local market where you can purchase everything starting from meat to spices to fruits to even clothes and furniture. The key to shopping here is that you should have a flair for bargaining, and you can get everything at a very reasonable rate. 
You will be delighted to see the colourful atmosphere and the variety of goods available. Right next door is the famous Rakhat Chocolate shop. Rakhat which means pleasure in Kazakh is the oldest manufactures of chocolates dating back to almost 70 years. Around 3500 workers work in basically 2 factories, one located in Almaty and one in Shymkent city. They also make chocolates for people suffering from diabetes and their low-calorie products like candies, cookies and waffles are a range among the people and tourists.
After lunch we will proceed for shopping. Almaty is a paradise for all your shopping, so you can head to some of the swankiest malls the city has to offer. We recommend Dostyk Plaza, Esentai Mall & Mega Mall for high-end quality shopping. 

Overnight stay at a hotel in Almaty.

  • Breakfast
  • Sightseeing
  • Lunch
  • Dinner
  • Hotel Stay
Day
05

DEPARTURE

Packed breakfast & check-out from the hotel. It’s time to say good-bye to this beautiful city. You will picked up from the hotel and we will transfer you to the airport for your flight home.

  • Breakfast
  • Transfer
  • Flight

Hotel Info

Inclusion & Exclusions

  • FLIGHTS
  •  VISA
  • Hotel Accommodation in 4* hotels
  • Meals: Continental Breakfasts, Indian Lunches & Indian Dinners
  • All transfers & entire road journey & site seeing by super deluxe air-conditioned luxury coach
  • Sightseeing as per itinerary
  • GST @ 5%
  • TCS as applicable
  • Tips (USD 3 per person per day)
  • Extra charges/expenses of personal nature like porterage, laundry, mineral water / drinks, telephone or any other charges / expenses not mentioned in Inclusions

Availability

MONTH Departure Dates
Oct 24
  • 17
Nov 24
  • 14
Dec 24
  • 12
Jan 25
  • 11
Feb 25
  • 11
Mar 25
  • 11
Apr 25
  • 11

Departure & Cost

Step 1 - Select Departure Month

Step 2 - Select Departure Date

Step 3 - Define Number of Travellers

Step 4 - Select Tour Type

Particulars No. of Traveller
Adult (12 yrs+) (DBL/TRPL sharing)
Child with Bed
Child Without Bed
Infant (0-2 yrs)
Single
Enquire

Easy Cancellation

But we actually don't want you to see this - We believe you deserve holidays..

Cancellation done by/ for/ due to:

A. Guest cancels the tour due to any personal reason:

  1. After booking guest may have any personal reason like non sanction of leave, exam postponement, illness, family emergency etc. which leads to cancellation of their tour/ package.
  2. Date of the cancellation request email sent by the guest (unless decision withheld or changed), will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.           

B. Considering the safety of the tourists, Neem Holidays Pvt. Ltd. is compelled to postpone/ reschedule the tour under force majeure situation or due to uncontrollable factors at the destination, however guest/s do not wish to continue and cancel the tour:

  1. Neem Holidays Pvt. Ltd. reserves the right to cancel/ postpone/ re-schedule any tour under force majeure situation like natural calamity, epidemic, pandemic, terrorist activities, political unrest, curfews, local riots, government orders etc. or uncontrollable factors like airline operation/ schedule change, disruption due to political/ sports/ local/ VIP event etc. at the destination considering the safety of the tourists.
  2. Under any such force majeure situation/ uncontrollable factors, no refund - fully or partially will be applicable. As refund is not applicable, guest will be required to choose the next possible future date of the same tour. If there is any price difference for the future tour, guests will have to pay the same before the tour departure.
  3. To reschedule the tour in force majeure situation/ uncontrollable factors, Neem Holidays Pvt. Ltd. will send the request to all the concerned associates like airlines, hoteliers, transporters etc. for their cooperation and assistance in postponement of the services. In case these associates are not in a positon to consider the request, then actual cancellation charges may apply.
  4. If guest wants to change the destination, then decision will depend on the cooperation of the associates like airlines, hoteliers, transporters etc. Such a decision will require time and will be given as early as possible. If the selected tour’s price is more, then guest will have to pay the difference before the tour departure. In case the tour price is less, then the remaining amount will be kept in a credit shell with Neem Holidays Pvt. Ltd.. No refund is applicable for the credit shell.

C. Guest cancels the tour due to non-acceptance of change in itinerary/ service:

  1. For the betterment of the itinerary or under unforeseen situation, Neem Holidays Pvt. Ltd. reserves the right to add/ delete/ exchange the sightseeing place/s or any other service and on this ground guest will not be able to withdraw from the tour.
  2. In this case if the additional sightseeing or service requires extra charge then it will have to be paid by the guest.
  3. If any guest is not willing to accept the said change, then guest will have to cancel the tour and cancellation charges as per the Cancellation Policy will be applicable.

D. Deemed Cancellation - Guest’s booking stands cancelled due to visa rejection/ delay:

  1. Rejection/ delay of visa will lead to deemed cancellation and the booking will stand cancelled without any intimation or confirmation from the Guest.      
  2. Visa rejection date will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
  3. Guest can re-apply by paying additional visa charges, however granting of visa is at the discretion of the respective Consulates and Neem Holidays Pvt. Ltd. will not be responsible for the same.
  4. If visa is not granted even for the second time, the cancellation charge will be based on the date of the rejection of the second visa application.
  5. If no intimation of visa (granted/ rejected) is received from the respective consulate/ embassy before the tour departure, then it is considered as deemed cancellation and cancellation charge will be applicable.
  6. In case of ‘group booking’, if visa of an individual in a group is rejected or delayed and the rest of the group cancels the tour then cancellation charges as mentioned in the Cancellation Policy shall be applicable to the entire group.
  7. When visa is received from consulate, it’s copy is sent to the guest via email by Neem Holidays Pvt. Ltd., however sometimes consulates dispatch the passports directly to the guest’s residence. In both the cases it is the responsibility of the guest to check the visa sticker/visa copy and verify that the personal details and visa validity is accurate. Due to any incorrect details, if the immigration office does not allow the guest to leave or enter the country, then Neem Holidays Pvt. Ltd. will not be responsible for any refund / losses / consequences.
  8. In certain cases, where air ticket/ visa is processed more than 91 days in advance, there along with regular tour cancellation charges, additional actual charges on account of air/visa fees will be applicable.

E. Deemed Cancellation - Guest’s booking stands cancelled due to the non-payment of partial/ full tour price:

  1. Guest is required to pay full tour price at the time of booking/ 60 days/ 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame, then Neem Holidays Pvt. Ltd. reserves the right to cancel the booking without any written notification from the guest and forfeit the paid amount.
  2. In such case, Neem Holidays Pvt. Ltd.’s cancellation notice date will be treated as the deemed cancellation date and cancellation charges will apply as per the Cancellation Policy.

F. Deemed Cancellation - Guest’s booking stands cancelled due to ‘No show’ or absence on Day 1 of the tour:

  1. If any guest fails to join the tour on day one, it is termed as ‘No Show’ and will be treated as deemed cancellation and no refund will be applicable.
  2. All services will stand cancelled and 100% cancellation charges will be applicable, unless the guest notifies Neem Holidays Pvt. Ltd. about joining the same tour later at their own expense.

G. Deemed Cancellation - Guest’s tour stands cancelled due to discontinuation from ongoing tour:

  1. If Guest discontinues/ terminates the tour for any personal reason, it is termed as deemed cancellation and no refund will be applicable.
  2. Neem Holidays Pvt. Ltd. team will assist the guest to book the required services, however all expenses for the same will have to be paid by the guest immediately in advance.

H. Single (Solo) Guest sharing a room with other guest, cancels the tour:

  1. Single guest should ideally book on speciality tours such as Women's Special/ Seniors Special/ Adventure Special etc., where Neem Holidays Pvt. Ltd. guarantees a room partner and guest saves on the single occupancy charge.
  2. If a single guest is travelling alone on a regular tour, then s/he will have to pay single occupancy charge. If s/he gets a room partner for the tour and shares the twin/ double room for all tour days, then the single occupancy charge will be refunded to the guest within 10 working days of tour completion.
  3. In case of cancellation by one of the room sharing partners, no refund of single occupancy charge is applicable.

I. In all the above situations, the following cancellation charges will be applicable:

Cancellation received number of days prior to Tour Departure

Cancellation Fee applicable on Net Tour Price (per person)

D-01 to 30

100%

D-31 to 60

50%

D-61 to 90

25%

D-91 to 365

Cancellation of the booking amount and the remaining amount as a credit note.

J. The above cancellation charges include various direct and indirect expenses incurred for preparation and operation of the tour.

K. Neem Holidays Pvt. Ltd. is not liable to give any details or bifurcation of the tour price or the cancellation charge.

L. Any refund payable to the guest as per the Cancellation Policy will be paid within 10 working days of receiving the final confirmation of cancellation request from the guest.

31. Cancellation of the tour by Neem Holidays Pvt. Ltd.:

  1. Neem Holidays Pvt. Ltd. reserves the right to cancel any group tour/ package due to any operational reason or inadequate participation of the guests required to operate a group tour. In such case, cancellation of tour shall be communicated to the guest on their registered email/ telephone/ sms.
  2. Neem Holidays Pvt. Ltd. will not be liable to pay any interest on the tour amount paid by the guest.
  3. Neem Holidays Pvt. Ltd. owes no responsibility for any additional expense related to any other arrangements made by the guest on their own.
  4. A guest willing to take any other tour can do so in consultation with the respective Travel Advisor. Excess / short payment, if any for the new tour will be refunded/ collected, to/ from the guest.

32. Right of Admission and Termination:

  1. Neem Holidays Pvt. Ltd. reserves the right to deny any booking or cancel the accepted booking of any guest without divulging any reason or giving any justification.
  2. Neem Holidays Pvt. Ltd. reserves the right to terminate the tour of any guest while on tour if the guest does not follow the group tour decorum or misbehaves/ create nuisance to the co-passengers/ Tour Manager/ coach captain/ local citizens/ officials etc. Under such circumstance guest will have to make arrangements for their return travel on their own and no refund is applicable.        
    1. Transfer of Tour:
  3. If guests wish to transfer their original tour to a new tour for any reason, then such transfer is treated as cancellation of the original tour and hence a fresh booking of the new tour has to be made. Cancellation charges will apply on the net tour price of the original tour. For the new tour, prevailing tour price and discounts will be applicable.
  4. If guests wish to transfer the tour, they will have to communicate in writing to the Travel Advisor. Such requests will be accepted subject to availability.
    1. Merging of Tours:
  5. Neem Holidays Pvt. Ltd. reserves the right to merge two or multiple tours when there is inadequate participation of the guests in a single tour or for any operational reason. Seat allocation in the coach will happen as per the booking date priority of the merged tours.
    1. Refund:
  1. Neem Holidays Pvt. Ltd. reserves the right to determine the quantum of refund payable to the guest in case of cancellation, transfer or amendment of the tour. Refund is calculated on the basis of various factors such as the cancellation date, reduction in tour capacity, contractual agreement and cancellation policies of associates like airlines, hoteliers, transporters etc. The decision given by Neem Holidays Pvt. Ltd. on the quantum of refund according to the Cancellation Policy.
  2. As per GOI regulations any refund from Neem Holidays Pvt. Ltd. for both, Indian or International tours will be paid only in Indian rupees by A/C payee cheque/ NEFT/RTGS, even if guest has made the tour payment partly or fully in foreign currency.
  3. Refund is always processed in the name of the family head marked on the booking form or in case of ad-hoc/corporate group it may be in the name of the institution/company who has made the payment on behalf of the group.
  4. Neem Holidays Pvt. Ltd. is not liable to pay any interest on the tour amount paid by the guest/s.
  5. Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
  6. Tax Collected at Source (TCS) for international tours is non-refundable as it is deposited with the income tax department and recorded on guest’s registered PAN. TCS once paid cannot be reversed, however can be claimed by the guest while filing their annual Income Tax Returns.
  7. In case of force majeure/ uncontrollable situation Neem Holidays Pvt. Ltd. reserves the right to levy non-refundable ‘tour transfer charge’ or ‘service charge’ for standalone service. 
  8. For FIT/Customized packages, Holiday Design Fee charged at the time of enquiry is non-refundable in case guests do not book the holiday with Neem Holidays Pvt. Ltd..
  9. When tour price includes visa fee and if consulate/ VFS/ embassy procedure requires visa fee payment directly by the guest, then visa fee reduction will be given at the time of booking or will be refunded within 7 working days of submission of visa payment receipt by the guest.
  10. When tour price includes visa fee and guest holds a valid visa for the tour, they are required to submit the visa copy at the time of booking to avail the reduction of the visa fee. In case of unforeseen circumstances if tour reschedules then guest will have to get the visa done according to the new schedule and bear the costs of the same.

 

Travel Tips

PAYMENT SCHEDULE:

  • Booking amount = INR 25,000/- per person to confirm the booking
  • Balance amount to be cleared 60 days prior to start date of the tour.

IMPORTANT NOTES:

  • No name change allowed after booking.
  • Minimum booking amount is INR 25,000/- per person.
  • Booking Amount will be non-refundable once booked.
  • PAN card is mandatory to be given at the time of Booking of every passenger above 18 years, travelling outside India.
  • Universal standard check-in time is 1500 hrs & check-out time is 1000 hrs. All hotel stays will strictly follow these timings and passengers need to comply with the same.
  • Early check-in and/or late check-out will not be possible.
  • If tour get cancelled due to Covid Protocols or any Government restrictions, then cancellation charges would be waived off and credit note will be given to be utilized in future.
  • In case of Visa rejection, the above-mentioned cancellation policy shall apply. Issuing of Visa or Rejection is solely in hands of Visa Consulate. Neem Holidays Pvt. Ltd. is not liable for any rejections.

General advisories regarding your baggage & Bus travel
Only the two pieces of Check In & Hand Baggage (1 pc each) permitted to be carried in the Bus during travel. If any guest wishes to carry additional baggage on board which is not compliant with the permissible limits it’s at discretion of baggage space in the bus subject to availability. Hence would request all guest to fellow the above strictly and avoid inconvenience to other co passengers on Board.
The turn round for breakdown of bus on tour is minimum of 3hrs

ALMATY 4N

Tour code: ALM-01-(2024)

4N / 5D

  • Head Office
  • 506, 5th Floor, De-Elmas Co-Op Soc, Sonawala Cross Road Number 2, opposite Ginger Hotel, Sonawala Industrial Estate, Goregaon, Mumbai, Maharashtra 400063. INDIA
  • Branch Office
  • Sunny Pride, Office No-401, 4 th Floor, Near Z Bridge, Off J M Road, Deccan Gymkhana Pune - 411004
  • Mobile :
    +91 8007887143 & +91 9404519750

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